Most of the data We collect is freely given by You in order to be contacted with the latest information from Us. As part of this exercise, We may collect the following categories of personal data:

• Name and address;
• Organisation name;
• Contact details such as mobile number and email address;
• Identity Card/Passport number;
• Role within organisation;
• Details of the beneficiaries;
• Any applications You submit for funding; and
• Any communications and feedback You send Us.

When using the Site and its services You may encounter areas such as contact forms, competitions, video services and other features, where You may be asked to enter User Information. Such User Information will be used in accordance with this Website Privacy & Cookie Notice, for the purposes for which it was collected and for any other purposes specified at the collection point.

By entering Your User Information via this Site You accept that We may retain Your User Information and that it may be held by Us or any third party company which processes it on Our behalf.

We shall be entitled to use Your User Information for the following purposes:

1. to contact You in relation to any projects You have registered Your interest in or to evaluate any project or idea You may have submitted requesting Our support;
2. in order to enable Us to comply with any requirements imposed on Us by law or court order; and
3. in order to send You periodic communications (including but not limited to SMS, or e-mail), about projects and initiatives we are working on. Such communications from Us may carry advertising from our subsidiaries or third-party companies or organisations. For Your convenience You may withdraw Your consent by clicking on the “unsubscribe” link in e-mails/SMS sent from Us. Please also note that We do not disclose Your User Information to third parties to enable them to send You direct marketing without Your permission to do so.

The recipients and processors of Your Personal Data are Melita and Our employees. We may also transfer Your Personal Data to Our intra-group companies, affiliates and agents, to other authorised electronic communications operators, public authority or law enforcement agency and to third parties that provide services to Melita. Whilst access by third parties is limited, sharing of personal data with them may be required for the purpose of gathering Your feedback, being able to contact Us or for Us to contact You back, provide You the service requested, market research and to send You promotional offers.

Some third parties of whom Melita has a contractual relationship with, may be located outside of the EU. In doing so Melita ensures that the 3rd party recipients are either subject to an adequacy decision or to appropriate safeguards in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679) and any other applicable legislation and that Melita has a justifiable ground for such a transfer, such as Our legitimate interest.

Security is very important to Us. Secure Socket Layer (“SSL”) encryption technology is used for protection of information in transit for any sensitive transactions such as payments. Additional security procedures are in place to protect the confidentiality, integrity and availability of Your User Information.

You have a right to object to Our processing of Your personal data, access the personal data We hold about You and in certain circumstances request that We port such personal data in a structured, commonly used and machine-readable format to You or to another third party indicated by You. You also have a right to request that We immediately rectify, block or erase Your personal data.

Blocking and erasure of personal data provided through Your use of Our website may only be affected by Us subject that there is no legal and/or contractual obligations incumbent on Us.

If You have provided consent for the processing of data, You have the right (in certain circumstances) to withdraw that consent at any time, which will otherwise not affect the lawfulness of the processing before consent was withdrawn.

Any queries or comments about this Notice should be forwarded to dpo@melitaltd.com

You have the right to lodge a complaint to the Information and Data Protection Commissioner if You believe that We have not complied with the requirements of the General Data Protection Regulation or the Data Protection Act with regard to personal data.

Through Your use of this site, information and data may be automatically collected through the use of Cookies. “Cookies” are small text files that store basic information such as Your IP address, device information and Your browser type in order to recognise repeat site visits and, as an example, recall Your name if this has been previously supplied. We may use this information to observe Your internet use and to compile data in order to improve the Site. We may use cookies to target the advertising and assess the general effectiveness of such advertising and keep track what You have bought from our website.

Cookies do not attach to Your system or damage Your files. If You do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows You to deny or accept the Cookies feature. Note, however, that “personalised” services may be affected if the Cookies option is disabled.

We have categorised the cookies that We make use of in the following categories:

• Necessary – these are required to make our website work smoothly;
• Performance and Statistics – these are used to help Us improve the operability of our website and how You interact with our website
• Advertising –These are used to help Us identify through which advertising third party You have reached our website. We will also be able to offer You products and services that We think You could benefit from the most, whilst We will keep record of items that You have showed interest in, so that You may easily find them.